Our client for this project combines innovative technology and traditional retail experience to provide its customers with an opportunity to connect virtually with sales representatives conveniently anywhere, anytime.

ICON is looking for motivated sales professionals with fluent English to join this new team and drive success in the world of digital transformation with potential new prospects. The role is to manage a steady supply of high-quality new business leads/opportunities for the client using their data and desktop research skills. We are looking for presentable, motivated and driven professionals to demonstrate your sales techniques in gaining new prospects and exceeding targets. At times you may be required to communicate with customers virtually via video chat, so we’d love you to bring your smile! 

Main Responsibilities

• Take inbound sales inquiries, demonstrate the benefits of the solution and set clients up with a free trial
• Communicate effectively and professionally with leads and prospects
• Demonstrate demos to prospects by showcasing the solution using virtual communication tools
• Update and manage CRM software with lead data
• Communicate effectively and professionally with all stakeholders
• Focus on continually achieving and exceeding targets

Sales & Customer Care Skills

• Relevant soft sales/B2B activity in a similar role is an advantage
• Retail and customer care experience is an advantage
• Able to articulate and demonstrate the features and benefits of the client’s product
• Able to demonstrate the service via telephone and virtual mediums to potential prospects
• Articulate the service benefits and commercial aspects of the solution
• Become a service expert
• Excellent presentation and communication skills
• Generate new business by using selling techniques to drive success

Key Competencies

• Interest in virtual communications and technology
• Basic IT skills are a requirement (understanding what is AI technology, applications, video chat etc.) 
• Experience with CRM software is an advantage
• Competent understanding of Microsoft 365
• Self-motivated, team player that shares insight and knowledge
• Ability to develop and build long-term relationships with clients
• English language skills, both written and spoken

We Offer You

• Full-time or part-time employment 
• A hybrid working option with the flexibility to work remotely and from the office
• The chance to work from anywhere in the Czech Republic
• Full PC equipment 
• A monthly bonus of 5000kc based on performance and target achievement 
• Fully paid training & paid overtime with standard weekly working hours
• Meal voucher allowance
• 20 days of holiday + 3 free days after 12 months (1 extra free day for each year of employment after the 3rd year, up to 30 holidays maximum)
• 50% or 100% discounted Multisport membership (www.multisport.cz)
• Team building  
• A great company culture with social events and fun initiatives
• Ongoing training sessions and personal development endeavours
• A friendly management team
• An international work environment centrally located in Karlin

Paid Training & Free Development

We provide full training in sales skills and our clients’ business products. We share proven methodologies that are led by experienced trainers that ensure your success with us. Regular coaching sessions help you develop a career that prepares you for internal promotions and leadership roles within ICON Communication Centres.

Got A Question?

We’d love to chat with you! Email us at careers@icon-cc.com or simply call our Talent Acquisition Team on +420 221 709 204 for a chat!